Privacy Policy

FoodSee - Cognety Pty Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your information when you use the FoodSee mobile application and related services (“App”).

By using FoodSee, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the minimum information required for FoodSee to operate.

1.1 Personal Information

• Name
  
  
  

• Email address
  
  
  

This information is used for account creation, authentication, communication, and app personalisation.

1.2 Meal Information

To provide nutrition insights and personalised guidance, we collect:

• Food and meal items entered or uploaded by the user
  
  
  

• Photos of meals (if you choose to upload them)
  
  
  

1.3 Automatically Collected Information

Standard app analytics may collect:

• Device information (model, OS version, app version)
  
  
  

• Usage statistics and crash logs
  
  
  

• Interaction events used to improve app performance and user experience
  
  
  

This data is non-identifying and cannot be used to personally identify you.

2. How We Use Your Information

We use collected information to:

• Create and manage your FoodSee account
  
  
  

• Analyse meal inputs to provide nutrition insights
  
  
  

• Improve app accuracy, performance, and features
  
  
  

• Respond to support requests
  
  
  

• Communicate updates, important notices, or changes to our services
  
  
  

We do not sell your data, and we do not use your data for advertising profiling.

3. Data Storage & International Transfers

FoodSee uses trusted third-party cloud providers to process and store data.
Your data may be transferred to, or stored in, data centres located outside your region or country, depending on our hosting provider’s infrastructure.

Regardless of location:

• Data is encrypted in transit (HTTPS/TLS).
  
  
  

• Data is encrypted at rest.
  
  
  

• We implement industry-standard security measures to keep your information safe.
  
  
  

4. How We Share Your Information

We may share your information only in the following circumstances:

4.1 Service Providers

With third-party partners who perform services such as:

• Cloud hosting
  
  
  

• Image analysis
  
  
  

• Application analytics
  
  
  

• Customer support
  
  
  

These providers only receive the data needed to perform their function and must comply with strict confidentiality and security standards.

4.2 Legal Obligations

We may disclose your information if required to:

• Comply with applicable laws
  
  
  

• Respond to lawful requests by public authorities
  
  
  

• Protect the rights, property, or safety of FoodSee or our users
  
  
  

4.3 No Selling of Data

We do not sell, rent, or trade your personal information.

5. Data Retention

We retain user information only for as long as your account is active or as required for legitimate business or legal purposes.

You may request deletion of your account and associated data at any time (see Section 9).

6. Children’s Privacy

FoodSee is not intended for children under the age of 13, or the age required by local data protection laws.
We do not knowingly collect personal information from children.

If we learn that data from a child has been collected, we will delete it promptly.

7. Cookies and Tracking Technologies

FoodSee does not use cookies in the mobile app itself, but analytics tools may use identifiers to:

• Measure usage
  
  
  

• Diagnose crashes
  
  
  

• Improve app performance
  
  
  

These identifiers do not track your activity across other apps or websites.

8. Data Security

We use technical and organisational security measures including:

• Encryption in transit and at rest
  
  
  

• Access controls and authentication
  
  
  

• Secure coding and testing practices
  
  
  

• Monitoring and detection of abnormal system behaviour
  
  
  

While no system is 100% secure, FoodSee maintains industry-standard protections to safeguard your data.

9. Your Rights & Choices

You may:

• Access your personal information
  
  
  

• Update or correct your details
  
  
  

• Delete your account and associated data
  
  
  

• Withdraw consent where applicable
  
  
  

You can submit these requests via our in-app support or by contacting us at {{your support email}}.

10. Third-Party Services & Links

FoodSee may integrate with third-party platforms such as:

• Cloud image processing services
  
  
  

• Analytics services
  
  
  

These providers have their own privacy policies. We encourage you to review them to understand how they handle your data.

FoodSee does not control and is not responsible for third-party content or privacy practices.

11. App Store & Google Play Requirements

This Privacy Policy meets the disclosure requirements for:

• Apple App Store – App Privacy Details
  
  
  

• Google Play – Data Safety Section
  
  
  

Specifically:

• We disclose types of data collected
  
  
  

• How the data is used
  
  
  

• Whether data is linked to the user
  
  
  

• Whether data is encrypted and transferred
  
  
  

• Whether data is mandatory or optional
  
  
  

We may update metadata in the app stores as required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do:

• We will update the “Last updated” date at the top of this page
  
  
  

• In significant cases, we may notify you in-app or via email
  
  
  

Continued use of the App constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@cognety.com.au
Company: Cognety Pty Ltd
Address: 45 St Georges Tce Perth Western Australia